Payment terms

Order deposits

A 50% deposit is required when you place an order. This secures your stock, colour, and delivery slot. We will not begin procurement or scheduling until the deposit has cleared.

• Deposit is calculated on the total order value excluding GST.
• We accept bank transfer or the payment method agreed with your account manager.
• Your invoice will clearly state the deposit amount and due date.

Final balance

The remaining balance is payable according to how the order is supplied.

• Premrest installing: the 50% balance is payable on completion of works.
• Supply only: the balance must be paid in full before the product is released, or delivery booked.
• If you are a builder or trades customer, please ensure accounts payable has approved the invoice before release.

Quotes and payment timing

Formal quotes issued through this store are valid for the period stated on the quote. If you convert a quote to an order, the same 50% deposit / balance-before-release terms apply. Pricing is only locked once the deposit is paid.